Quality Health Care Is:
Care that works — you should be given care that medical research has shown works best to catch health problems early, find out what's wrong, and help the most with the fewest side effects.
As safe as possible — your health care should help you and not cause you harm.
Timely — you should get as much care as you need as soon as you need it, but no unnecessary care.
Appropriate for you — your care should be given by health professionals who are skilled, knowledgeable, and respectful. They should be clear communicators and involve you in decisions about your care.
Unfortunately, Not All Health Care Is Quality Care
Research shows that health care quality varies in Oregon. Studies have also found that a good deal of health care does not measure up to quality standards. For example:
- Many patients are not given the type of treatment that research has shown to work best for their condition. Instead, they are given other care that doesn't work as well.
- Many patients are not able to get the care they need as soon as they need it.
- Many patients get unsafe care, such as being given the wrong medicine.
You play a powerful role in getting quality care. When patients are informed and involved, they get better care. For more tips about how to be informed and involved, check out the rest of our site.
For more information about what quality health care is, why it's important and how to get it, download and print this brochure.